Q.  I want to be sure the sofa or chair I order will be the right size for my room setting.  How can I be sure of the size?

A.  Each catalog page has the dimensions of every item in the style shown on the page. 
The Overall Length measures the item at its widest point (usually from outside arm to outside arm left to right).  The Overall Depth shows how far the item extends out when pushed up against a wall.  The Overall Height measures the highest point of the item.
Seating Length shows the total length of the sitting area (not including the arms), and Seating Depth measures the seat cushions from front to back where it touches the back cushion.  Arm Height is measured at the front of the arm.  (The arm may be higher at the back.)
As important as it is for an item to fit the room, it is equally important that the item can be transported into the room through exterior and interior doors.  All of our furniture can be taken through standard doorways by experienced delivery persons, so you shouldn’t have a problem unless your door openings are small.  Be sure to measure your door openings and talk with your J. B. Lodge retailer so they can be sure your pieces will fit.

Q.  I really like the custom look of combining different fabrics or fabric and leather on one piece.  I’m hesitant to decide how to combine them and make my furniture really look good.  What should I do?

A.  These days there is really no wrong way to combine two or more materials on one piece.    
First of all, choose the materials you want to combine.  Your J. B. Lodge dealer has samples of all our fabrics and leathers.  Hold the samples together in good lighting to see that the colors blend well. 

Second: On each catalog page, we show items that combine fabric with fabric and fabric with leather.  Use them as your visual guide in making your choice.  Visualize the materials you have chosen in place of the materials on the photographs.  Point out to your J. B. Lodge retailer any changes you want to make on your own items.

Third: When combining leather and fabric, decide whether you want to sit on leather or sit on fabric, as they each have a different feel.  If you want the feel of leather on the seats and/or backs where you sit, order your furniture that way.  If you prefer the feel of fabric where you sit but want leather on the arms or other areas for that rustic look, order your furniture that way.  Our Leather Accent combinations have pre-designated areas for leather and fabric, so you can simply choose the leather and fabric you like and the guesswork is minimized. In any event, your J. B. Lodge dealer is equipped to help you make all the right choices.

Q.  Why is “8-way hand-tied coil spring seating” better than “drop-in” coil spring systems or sinuous wire springs used by other manufacturers?

A.  The 8-way hand-tied spring network is composed of heavy-gauge tempered steel coil springs.  These springs are flexible enough to cushion a child, yet they are strong enough to support a large adult without flattening out the springs, guaranteeing that persons of all sizes will “get a ride”.  No other spring system can give such comfort to light and heavy persons alike.  Pre-manufactured “drop-in” spring units claim to be just as good as 8-way hand-tied, but they are cheaper short-cuts that don’t perform as well.

Q.  Can I order direct from the factory?

A.  We do not sell direct to consumers for a number of reasons.  Here are three:

1.  For many products, you can tell enough about them from a photograph and written description.  For upholstered furniture, you need to touch and test it out by sitting in the item (or a similar model).  Our authorized J. B. Lodge dealers have floor samples you can touch and feel to make sure you will be happy with the furniture you order.

2.  Each item we make can be ordered in any of our 70 fabrics and leathers, and we have several wood finish choices for exposed legs.    Our J. B. Lodge dealers can help guide you through these choices, helping coordinate fabrics and being sure the items you choose will fit your room and your tastes.

3.  Upholstered furniture requires special handling by experienced delivery persons to be sure it is in excellent condition when placed in use.  Care must be taken to be sure an item is not rubbed, torn or damaged when taken up stairways, through doorways and placed in the room.  Specialized upholstery repair persons must be found to repair torn fabric or “punched in” outside backs, and they can be both difficult to find and expensive.  An authorized J. B. Lodge dealer in your area will be there to handle any problems you may encounter. 

To find a J. B. Lodge dealer near you, contact us by filling out the inquiry information on our “Contact Us” page.

Q.  How long does it take to get the J. B. Lodge furniture after I order it?

A.  Our production time is four to five weeks from the date we receive an order from a dealer.  We send an order acknowledgment to the dealer which tells them the date we are scheduled to ship your order.  We have maintained this consistently-prompt production timetable since 1990.  Delivery usually takes one to two weeks in most parts of the United States, so you can count on receiving your purchase in about six weeks from the time the order is placed.  (Exception: shipments to the West Coast may take up to three weeks.)
 
We stock all fabrics shown in your dealer’s fabric samples, but occasionally our fabric mills do not get fabric to us on time.  If we have to back-order your furniture, we notify your dealer by telephone at least a week in advance of the scheduled production date.  We do all we can to ship every order complete and on time, but sometimes circumstances prevent us from doing so.